Incident Response

The Incident Response AI provides intelligent automation and guidance throughout the incident lifecycle — from initial classification through containment, remediation, and post-incident analysis.

Key Features

Automated Classification: AI-driven incident severity assessment and categorization
Dynamic Playbooks: Context-aware response playbook generation based on incident type and severity
Evidence Management: Automated evidence collection with chain of custody tracking
Containment Guidance: Recommended containment actions based on threat analysis
Collaboration: Automated stakeholder notifications and communication templates
Lessons Learned: Post-incident analysis and recommended security improvements

Incident Lifecycle

1. Classification

When an incident is created (manually or from escalated alerts), the AI:

Assesses severity based on indicators and business impact
Identifies the attack type and maps to MITRE ATT&CK
Determines affected assets and potential blast radius
Recommends initial response priority

2. Investigation

During active investigation:

Suggests relevant data sources to examine
Correlates related alerts and events across the timeline
Identifies indicators of compromise (IOCs)
Provides contextual analysis from threat intelligence

3. Containment (Respond & Hunt Tiers)

For confirmed threats:

Recommends containment actions based on threat type
Generates isolation and blocking recommendations
Monitors for persistence mechanisms
Validates containment effectiveness

4. Recovery

After containment:

Provides remediation checklists
Recommends system restoration steps
Suggests preventive controls to add
Tracks remediation progress

5. Post-Incident

After resolution:

Generates comprehensive incident report
Identifies gaps in detection and response
Recommends detection rule improvements
Creates knowledge base entries for future reference

Service Tier Capabilities

Capability	Detect	Respond	Hunt
Alert Documentation	Yes	Yes	Yes
Active Response	No	Yes	Yes
Containment	No	Yes	Yes + Advanced
Custom Playbooks	No	No	Yes
On-site Response	No	No	Yes (24h)